return policy

for Non Defective Returns:

  • All sales are final

  • All unworn clothing can be exchanged for full store credit of the price of the merchandise within 7 business days of purchase, less a 10% restocking charge plus shipping and handling

  • To receive store credit, you must contact Nels Fashions offices within 3 business days of receipt of your merchandise

  • We do not accept exchanges after 14 days

  • Store credit must be redeemed within 7 business days. Customer will be contacted via email

  • All returned items must be in their original packaging condition

  • Customer has 3 business days to report any missing or damaged parts from date of receipt of merchandise